This is a short guide to help you with Google My Business or GMB. This is a free tool that will help you manage how your website can be seen on Google Search as well as in Maps. GMB is all about being seen and being accessed by customers from Google and this includes learning your
- Business name
- Business location
- Business hours
- Relevant photos
- Customer reviews, and more
Your Google My Business listing will therefore help potential customers locate your business and find relevant information about you and your products or services. It’s very important that information about your business is complete, accurate and optimized.
With GMB, you can also receive any alerts regarding your business like customer reviews, any questions about your business and more. You will be able to respond quickly and with style with GMB.
Creating your Google My Business account
If you were able to easily find the business or company that you were looking for in Google and in Google Maps then most likely that business has a Google My Business account. It is easy to start. Simply
- Visit Google My Business page at https://www.google.com/intl/en_ph/business/.
- Click START NOW to verify your business.
- Start optimizing your business.
- Download the Google My Business app on your device.
- Start managing your business presence online via GMB.
Why use GMB to manage your online presence?
Google My Business is free. You don’t have to pay for anything to download and use the app. The app can be used to update business information as it happens. You can immediately change any business information like the hours of operation, phone number and location.
You can use Google My Business to add short 30-second videos to help your customers learn more about your business. Videos will improve the variety of your business profile and help you stand out among other businesses of the same niche.
GMB is also a good platform where you can reach out to your customers; where your customers can give reviews and offer suggestions. You will be able to reply graciously for positive reviews and help customers with any negative comments as well.
Google Places was Google’s way to manage business profiles but this was discontinued in 2014. Today, Google My Business is where business owners can manage how their business appears in Google+, Maps and Search. So, if you are not using Google My Business then maybe this year is the best time to do it.